As with many things in these days of a "disposable" society many shops no longer possess the skills needed to handle complex or unusual repair situations and have adopted a policy of "yank and replace". It's easier to sell and install a new part than repair a part that is still completely usable and just needs a little skilled work. This is okay for some things that aren't worth the labor involved with salvage but those cases are rare. Our feeling is most things are worth saving and the labor cost is often comparatively low to purchasing new if the mechanic doing the work has the experience to do the job quickly.
We thrive on repairs that other shops say are "impossible". Just because they can't do it doesn't mean it can't be done. Before dealing with the expense of a new bike because they can't fix the one you already own, check with us, even if it's just to ask a second opinion. We want to help. Below are some examples of the work we've done. Repairs that other shops turned down as "impossible".
This kind of work is one of the qualities that sets Eastside Bike Guides apart from most shops.